Returns / Refunds
Final-sale policy for all Phatwoods orders
All Sales Final
All Phatwoods orders are final sale. We do not accept returns and we do not issue refunds.
Once an order is submitted, approved, or fulfilled, it is not eligible for return, refund, or exchange.
Why This Policy Exists
Because of the product category, compliance requirements, and manual fulfillment review process, Phatwoods keeps a strict no-returns and no-refunds policy.
Review Before Submitting
Please review your cart, shipping address, and destination eligibility carefully before placing an order. If you have questions before checkout, contact support first.
Support Contact
If you believe there was a fulfillment error, contact info@phatwoods.com promptly. Reaching out allows the team to review the issue, but it does not create a right to a return or refund.